Pilihan program

Ringkasan program

This workshop is designed to help managers take on the role of counselor within the scope of their work and help others realize their own potential. The focus is on helping the participants understand the basics of what counseling is, counseling processes and what skills are required to make counseling practices effective. Further, simulation exercises is expected to help the participants gain the added benefit of - gaining the respect of others through their understanding and helpful approach; becoming more aware and accepting of themselves; being more understanding and patient towards others; being better able to develop their own personal relationships to a deeper level and being more proactive in resolving their own personal issues. This workshop is designed for middle and senior level executives or manager whose role demands working with a group of young and energetic employees. This programme will enable the participants to acquire the basic skills of counseling including: stress management for managers: a biosocial and psychological perspective; and identifying one's own strengths and weaknesses in rendering counseling service and future plans for one-self. A Certificate of Participation will be awarded upon completion of the course.

Modul program

The modules are as follows: The art of listening, EQ in action, Role Play, Gathering information, Types of questions, Handling resistance and reluctance, Interpersonal dynamics, Role Play, Use counseling skills to change problem situation, Raise red flag: seek professional help, Role Play and case study.

Kualifikasi

Sertifikat

Institusi penerbit ijazah

Image International Singapore