Pilihan program

Ringkasan program

This is a broad-based and stimulating programme. The purpose of the course is to provide an educational foundation for a range of junior careers in hospitality and provide specialized studies directly relevant to hospitality. It is designed primarily to prepare students for possible job placement in Singapore or other English speaking countries where the English language is necessary. The course aims to provide students with fundamental knowledge of hospitality and customer service and develop basic skills in communication, team-working and problem solving. This certification allows direct entry into the internationally recognized BTEC Higher National Diploma (HND) programmes awarded by Edexcel International (UK). Upon completion of the course, the student will be able to: apply knowledge gained in hospitality services; understand fundamental service marketing concepts, key areas of customer satisfaction, service quality and customer service skills; understand fundamental concepts of convention/events sales and services; demonstrate competency skill sets of communication, problem solving, decision making and professional development; explain the functions, processes and information needs of front office operation; understand fundamental concepts of housekeeping management.

Persyaratan masuk bagi mahasiswa internasional

Applicants must have completed China Senior Secondary Year 3 and IELTS score of 5.5; SMU 3 and IELTS score of 5.5; GCE ‘A' levels with two passes; ITE Higher NITEC with score 2.5; STPM with two passes; Vietnam Grade 12 and IELTS score 5.5; or any other equivalent qualifications. Those without have IELTS score of 5.5 are required to attend an English course at a fee.

Kualifikasi

Diploma

Institusi penerbit ijazah

Beacon International College