Pilihan program

Ringkasan program

This programme is highly interactive and will employ a mix of case studies, group discussions and role plays to reinforce concepts. It enables first time leaders to grasp the fundamentals of effective leadership. By the end of this course participants will be able to: understand leadership concepts and know how to adapt their leadership style to the needs of their stakeholders; give their team direction and effectively plan their priorities; develop people through effective coaching and feedback techniques; generate positive influence and impact; lead and manage changes successfully and deal with conflict in the workplace in a positive and constructive manner. This course will provide project managers the knowledge, skills and competencies required to create develop and manage teams successfully. Participants will be able to effectively deliver on the different aspects of project human resource management like develop project teams and manage project teams. A Certificate of Participation will be awarded upon completion of the course.

Modul program

The modules are as follows: An introduction to leadership, Building and leading team, Managing Performance - setting objectives and managing priorities, Defining expectations and monitoring performance, Managing priorities: Planning and scheduling activities, Managing time under pressure, Developing Others through Coaching and Feedback, Explore the use of coaching as a tool for development, Creating the environment and opportunities for others to grow, Identifying the potential in others and creating a structured development plan, Providing motivational feedback and praise, Communicating with their stakeholders, Importance of effective communication, Techniques of face-to-face, indirect and non-verbal communication, Overcoming barriers to communication, Using feedback, Positive Impact and Influence, Developing effective working relationships within their team, Making an impact on external stakeholders, Managing Conflict, Establishing a positive working environment, Practical techniques for dealing with conflict and difficult people, Managing Change, Why organizations need to change, influence as a manager on change, Leading their team through change, Personal development planning, Preparing a personal action plan to support their return to the workplace.

Kualifikasi

Sertifikat

Institusi penerbit ijazah

Image International Singapore