Pilihan program
| Tipe program | Durasi | Biaya kuliah | Tanggal Mulai | Tempat |
| Purna Waktu | 2 Hari | Hubungi universitas | 05-MAR-12,07-MAY-12 |
Marketing Institute ...
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| Purna Waktu | 2 Hari | Hubungi universitas | Hubungi universitas |
At client site (Sing...
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Ringkasan program
This course enables participants to understand how best to deal with service failures and customer complaints by understanding different customer’s expectations and how they respond to different service recovery actions. It also equips participants with necessary service recovery skills to manage service failures effectively. On completion of this course, students will receive certificate of participation.
Kualifikasi
Sertifikat
Institusi penerbit ijazah
Marketing Institute of Singapore Training Centre (MIS)
Diploma in Fashion Merchandising and Marketing
Nanyang Academy of Fine Arts (NAFA)
Keterangan program: This programme is designed to help students achieve their goal of becoming a fashion merchandiser, apparel merchandiser or ...baca lebih lanjut
Global Diploma - Diploma in Commerce (Marketing Management)
Kaplan Higher Education Academy
Keterangan program: This diploma programme consists of eight subjects. Graduates can then move on to pursue bachelor degree programmes with one ...baca lebih lanjut
Diploma in Design and Media (Advertising)
Nanyang Academy of Fine Arts (NAFA)
Keterangan program: This major is concerned with both practical and theoretical issues concerning advertising design. The business of ...baca lebih lanjut
Global Diploma - Diploma in Commerce (Human Resource Management)
Kaplan Higher Education Academy
Keterangan program: This diploma programme consists of eight subjects. Diploma graduates can then move on to pursue Bachelor degree programmes ...baca lebih lanjut
Global Diploma - Diploma in Commerce (Business Administration)
Kaplan Higher Education Academy
Keterangan program: This diploma programme consists of eight subjects. Diploma graduates can then move on to pursue Bachelor degree programmes ...baca lebih lanjut
Hotcourses berupaya memastikan kebenaran informasi mengenai rincian program namun semua informasi tersebut hanya bersifat indikatif dan dapat berubah sewaktu-waktu. Harap memeriksa kembali dengan Marketing Institute of Singapore Training Centre (MIS)
