Pilihan program

Ringkasan program

This course provides participants with guidance and practical tips/strategies on the application of effective interpersonal skills for positive interactions with people at work. It includes mini-lectures, assessment, games, group discussion, role plays, skill-building exercises, and simulation/workplace case studies for participants’ to discover their interpersonal relationship gaps and to practice skills in the area of EQ, listening, feedback, questioning, vocal and non-verbal communication that could be used immediately for building consensus, trust, and relationship in a positive manner. The course enables employees to interact successfully within the changing and challenging workplace environment. It fosters positive communication climate at the workplace and the result of interpersonal skills is tremendous. It helps to solve relationship problems at work, motivate and influence the team/group working relationship, reduce the cost of rehiring and training cost, and lead to positive corporate climate for achieving business performance. The workforce is continuously facing challenges from pressure of workload, working with groups/teams/stakeholders and changing workplace environment. Individuals with excellent interpersonal skills rise to the top in their personal effectiveness and organisational growth. Students who want to excel in interpersonal skills for increasing their relationships with others to get things done effectively. On completion of this course, students will receive certificate of participation.

Kualifikasi

Sertifikat

Institusi penerbit ijazah

Marketing Institute of Singapore Training Centre (MIS)