The Advanced Diploma of Hospitality Management at TAFE NSW prepares you for senior management roles in the hospitality industry.
Strengthen your leadership skills and business capabilities so you can open your own business or step up into roles like operations manager, club secretary or manager, café manager or executive chef.
With a combination of practical experience and the latest industry knowledge, this course will give you the skills you need to succeed in one of the world’s largest and fastest growing industries.
Through theory and practical course work, you will learn to:
Manage finances, assets and budgets
Recruit, select and induct staff
Monitor staff performance and work operations
Develop and manage quality customer service practices
Research and comply with regulatory requirements
Establish and maintain a work health and safety system
TAFE NSW is known for delivering theory along with practical learning. You will strengthen your practical skills in hospitality management, including:
Leadership and management skills
Advanced sales techniques and relationship management
Developing and implementing marketing strategies
Preparing and implementing business plans
Managing diversity in the workplace
Stand out in a global job market by developing a range of key soft skills that equip you with the confidence to work in a range of hospitality settings with colleagues, clients and customers:
Collaboration and team work
Communication and interpersonal skills
Attention to detail
Time management
Technology is changing the way the global hospitality industry operates. Apps in particular, are increasingly important in the way hoteliers manage guest services and can now control many aspects of the guest cycle and experience.
Social networks and hospitality rating platforms like TripAdvisor have had a big impact on customers. This has led to increased transparency in the industry and ultimately, to improved quality of service provided by hospitality organisations.
As the standard of service increases in the hospitality industry, new job profiles have emerged to meet the challenge. Qualifications and quantitative competencies (like forecasting and budgeting) are becoming important for success in the industry.
* Biaya yang tercantum di halaman ini untuk tujuan indikatif, silahkan baca informasi resmi dari universitas bersangkutan
22 Juli 2024
Campbelltown Campus
181 Narellan Road,
CAMPBELLTOWN,
New South Wales,
2560, WOLLONGONG, Australia
* Biaya yang tercantum di halaman ini untuk tujuan indikatif, silahkan baca informasi resmi dari universitas bersangkutan
22 Juli 2024
Wollongong Campus
Foleys Lane,
NORTH WOLLONGONG,
New South Wales,
2500, WOLLONGONG, Australia
Year 12 or equivalent
English Language Requirements:
Academic IELTS 5.5. or TOEFL (iBT) 46 or equivalent
Or Completion of a TAFE NSW General English Program
Mungkin ada beberapa persyaratan IELTS yang berbeda, tergantung jurusan yang kamu ambil
TAFE NSW – pendidikan kejuruan & penyedia pelatihan terbesar di Australia, mendidik para mahasiswa untuk siap kerja melalui pembelajaran praktikal.