This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have general management accountabilities. Chosen elective for this Qualification centre around Information and Communication strategies as well as Organisational change management.

Individuals in these roles carry out complex tasks in a specialist field of expertise and will often contribute to setting the strategic direction for a work area.

The qualification is suited to individuals who are responsible for the supervision and leadership of a team or work area (including by managing staff performance and making staffing decisions).

Job Opportunities

• Senior Executive
• Executive Manager or Director
• Senior Human Resource Generalist
• Human Resource Manager
• Senior Manager
• Sales and Customer Service Manager
• Business Owner
• Program Coordinator or Project Officer