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Apa yang akan saya pelajari?

This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

Employment opportunities with this qualification include frontline team member, customer service assistant and point-of-sale operator.

Successful completion of the Certificate II in Retail may provide entry into the Certificate III or IV in Retail, and other Certificate II, III and IV Accredited Courses and Training Package qualifications.

Mode of delivery: 20 hours per week face to face

  • Each study week – 4 hours of lecture-based activities, 4 hours of tutorial / discussions (with assessments being completed in the final week as necessary), 4 hours of hands on – practical exercises (with assessments being completed in the final week as necessary) and 8 hours of directed learning opportunities.
  • Depending on your previous skills and knowledge, classes will be made available in the ‘break’ weeks, on a Tuesday and Wednesday.

Existing Skills, Knowledge and Experience

This course is ideally suited for someone who

  • Some work experience; not necessarily in a retail environment though
  • May have completed a lower level or introductory qualification, so some awareness of how to study
  • Limited knowledge of Australian work culture / practices



Pilihan kuliah

Purna Waktu (35 minggu)

Biaya kuliah
Tuition fee: AUD $3,500 for the entire course; Enrolment Fee: AUD $100
Tanggal mulai

10 Oktober 2022, 7 November 2022, 5 Desember 2022


IH Brisbane - ALS

Ground-Level 3/116 Adelaide Street,



4000, BRISBANE, Australia

Persyaratan masuk

Untuk mahasiswa internasional

  • IELTS 4.5 equivalent / Intermediate English level
  • Successful completion of Year 10 or equivalent; a Certificate I in Retail Services advantageous.
  • Minimum 18 years of age

Mungkin ada beberapa persyaratan IELTS yang berbeda, tergantung jurusan yang kamu ambil

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