Certificate IV in Hospitality

Australia

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Apa yang akan saya pelajari?

The Certificate IV in Hospitality strengthens your hospitality skills and prepares you to work in a supervisory or team leader role in a wide range of hospitality organisations including restaurants, hotels, clubs, pubs, cafes and bars.

Become a concierge, bar or gaming supervisor, shift manager or front office supervisor. Study with TAFE NSW and develop your knowledge of industry operations.

You will learn essential leadership, communication and service skills for an exciting career that can serve you all over the world.

Through theory and practical course work, you will learn to:

Lead and manage people
Monitor work operations
Provide advice on food and beverage pairings
Enhance customer service experiences
Manage conflict in the workplace
Manage diversity in the workplace
Contribute to work health and safety procedures

TAFE NSW is known for delivering theory along with practical learning. You will strengthen your practical skills in hospitality, including:

Business operation skills
Working in a fast-paced environment
Providing excellent customer service
Implementing and monitoring safety
Making espresso coffee
Providing responsible service of alcohol
Creating reservations for accommodation

Stand out in a global job market by developing a range of key soft skills that equip you with the confidence to work in the hospitality industry:

Leadership and management abilities
Strong communication and interpersonal skills
Problem solving strategies to meet client expectations
The ability to work independently and as part of a team
Attention to detail
Professionalism
A strong set of service values

Technology is changing the way the global hospitality industry operates. Apps in particular, are increasingly important in the way hoteliers manage guest services and can now control many aspects of the guest cycle and experience.

Social networks and hospitality rating platforms like TripAdvisor have had a big impact on customers. This has led to increased transparency in the industry and ultimately, to improved quality of service provided by hospitality organisations.

As the standard of service increases in the hospitality industry, new job profiles have emerged to meet the challenge. Qualifications and quantitative competencies (like forecasting and budgeting) are becoming important for success in the industry.

CRICOS

112056H

Pilihan kuliah

Purna Waktu (0.5 tahun)

Biaya kuliah
A$9.660,00 (Rp 99.538.206) per tahun

* Biaya yang tercantum di halaman ini untuk tujuan indikatif, silahkan baca informasi resmi dari universitas bersangkutan

Tanggal mulai

22 Juli 2024

Tempat

Kingswood Campus

12-44 O'Connell Street,

KINGSWOOD,

New South Wales,

2747, SYDNEY, Australia

Persyaratan masuk

Untuk mahasiswa internasional

Year 10 or equivalent

English Language Requirements:

  • Academic IELTS 5.5 or TOEFL (iBT) 46 or equivalent
  • Or Completion of a TAFE NSW General English Program

Mungkin ada beberapa persyaratan IELTS yang berbeda, tergantung jurusan yang kamu ambil

Info tentang TAFE NSW

TAFE NSW – pendidikan kejuruan & penyedia pelatihan terbesar di Australia, mendidik para mahasiswa untuk siap kerja melalui pembelajaran praktikal.

  • Mahasiswa dapat belajar di 30+ lokasi di New South Wales
  • Dihadiri oleh 3.200+ mahasiswa internasional setiap tahun
  • Beragam pilihan studi termasuk sertifikat, diploma dan gelar
  • Menawarkan program industri terpadu dalam kelas kecil

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