Ontario College Graduate Certificate in Global Hospitality Management (Optional Co-op) Conestoga College

The Global Hospitality Management graduate certificate program is open to international students with a background in hospitality. This program will complement a diploma or degree, and enable applicants to gain a work visa in Canada to work in management jobs in the hospitality industry. Graduates of the Global Hospitality Management program will have significantly more management and finance ability specific to the hospitality industry than graduates from a diploma program in a similar field, and will be able to progress into a management position in a hospitality organization very quickly upon completion of the program.

This one-year graduate certificate program is structured to meet the growing needs of the hospitality and tourism industry. The program focuses on essential operational and management areas building on prior knowledge in finance, human resources, and sustainable hospitality operations, while introducing a strong understanding of customer service, event management and the global hospitality industry.

Graduate Opportunities

Graduates of this program will be able to work in all areas of the accommodation, restaurant and tourism sectors and progress into an entry-level supervisor, management trainee or mid-management level position within either the domestic or international hospitality environments.

Program Outcomes

• Recommend corporate sustainability, corporate social responsibility and ethical practices to support global hospitality business initiatives.
• Perform effectively as a leader and professional in interactions with peers, co-workers, supervisors, customers and industry partners.
• Employ technological tools and strategies including relevant hospitality and business systems to support business functions and decisions.
• Examine the influence of international cuisines on the North American hospitality industry.
• Develop food and health safety protocols and practices to manage a hospitality business considering the nature and context of the particular hospitality environment.
• Recommend strategies that develop and optimize human resources in domestic and international hospitality organizations.
• Plan, develop, market and manage hospitality establishments in the international marketplace using contemporary management concepts.
• Conform to provincial, national and international legislation regulating the operation and management of international hospitality environments.
• Apply revenue management decisions on short and long-term activities that occur in hospitality businesses based upon an analysis of financial information.