Total Quality Management Post-Baccalaureate Certificate

Southern Illinois University Edwardsville

The post-baccalaureate certificate in total quality management offered by the Department of Industrial Engineering provides students with an opportunity to obtain a graduate-level credential in the field of quality management. The certificate will focus on the use of continuous improvement in a global setting, including the principles of Six Sigma, LEAN, and statistical design models.Certificate courses completed can be applied towards the MS in Industrial Engineering degree program if application to the master’s degree program is made within three years of completion of the certificate. Prepare to lead quality improvement initiatives in manufacturing, operations, logistics, engineering, and business environments. The graduate-level certificate emphasizes continuous improvement strategies using lean principles, Six Sigma methodologies, reliability engineering, and statistical quality systems. People who work in Total Quality Management (TQM) focus on improving how organizations operate so they can deliver better products, services, and customer experiences. TQM professionals help reduce errors, increase efficiency, solve problems, and create systems for continuous improvement.

School of Engineering