Diploma of Hospitality Management

Australia

20

3

Apa yang akan saya pelajari?

The Diploma of Hospitality Management gives you the advanced skills and knowledge you need to succeed in a supervisory or management role in the hospitality industry.

This course combines practical skills with contextualised business knowledge so you can thrive in this fast-paced global industry.


Through theory and practical course work, you will learn to:

Lead hospitality services in real and simulated environments
Manage and deliver operational plans
Enhance customer service experiences
Prepare and manage budgets
Manage difficult situations and conflict
Lead a team of professionals
Research and comply with regulatory requirements
Roster staff
Implement and monitor work health and safety practices

TAFE NSW is known for delivering theory along with practical learning. You will strengthen your practical skills in hospitality, including:

Leadership and management skills
Managing people from diverse social and cultural backgrounds
Providing excellent customer service
Advanced sales techniques
Managing financial transactions

Stand out in a global job market by developing a range of key soft skills that equip you with the confidence to work in the hospitality industry:

Strong communication and interpersonal skills
The ability to build a positive team culture
The drive to provide outstanding customer service
Problem-solving strategies
The ability to work independently and as part of a team
Professionalism

Technology is changing the way the global hospitality industry operates. Apps in particular, are increasingly important in the way hoteliers manage guest services and can now control many aspects of the guest cycle and experience.

Social networks and hospitality rating platforms like TripAdvisor have had a big impact on customers. This has led to increased transparency in the industry and ultimately, to improved quality of service provided by hospitality organisations.

As the standard of service increases in the hospitality industry, new job profiles have emerged to meet the challenge. Qualifications and quantitative competencies (like forecasting and budgeting) are becoming important for success in the industry.

CRICOS

112061M

Pilihan kuliah

Purna Waktu (1 tahun)

Biaya kuliah
A$16.140,00 (Rp 166.309.176) per tahun

* Biaya yang tercantum di halaman ini untuk tujuan indikatif, silahkan baca informasi resmi dari universitas bersangkutan

Tanggal mulai

22 Juli 2024

Tempat

Ryde Campus

250 Blaxland Road,

RYDE,

New South Wales,

2112, SYDNEY, Australia

Purna Waktu (1 tahun)

Biaya kuliah
A$16.140,00 (Rp 166.309.176) per tahun

* Biaya yang tercantum di halaman ini untuk tujuan indikatif, silahkan baca informasi resmi dari universitas bersangkutan

Tanggal mulai

22 Juli 2024

Tempat

Wollongbar Campus

61 Sneaths Road,

WOLLONGBAR,

New South Wales,

2477, NORTH COAST, Australia

Persyaratan masuk

Untuk mahasiswa internasional

Year 12 or equivalent

English Language Requirements:

Academic IELTS 5.5 or TOEFL (iBT) 46 or equivalent
Or Completion of a TAFE NSW General English Program

Mungkin ada beberapa persyaratan IELTS yang berbeda, tergantung jurusan yang kamu ambil

Info tentang TAFE NSW

TAFE NSW – pendidikan kejuruan & penyedia pelatihan terbesar di Australia, mendidik para mahasiswa untuk siap kerja melalui pembelajaran praktikal.

  • Mahasiswa dapat belajar di 30+ lokasi di New South Wales
  • Dihadiri oleh 3.200+ mahasiswa internasional setiap tahun
  • Beragam pilihan studi termasuk sertifikat, diploma dan gelar
  • Menawarkan program industri terpadu dalam kelas kecil

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