Diploma of Travel and Tourism Management

Australian Pacific College

Equip yourself with practical skills and a broad range of managerial knowledge to gain a competitive edge in the exciting tourism and hospitality industry.

The Diploma of Travel & Tourism Management provides skills and knowledge for you to be competent in a range of well-developed international retail travel sales and operational skills together with a broad range of managerial skills specialising in tourism operations.

Course Structure

• Travel Industry Information
• Travel Destinations
• Presentation Skills
• Social and Cultural Sensitivity
• International Airfares
• Travel Products
• Cruise Specialist
• Business Documents
• Computer Reservations System
• Customer Service & Sales Techniques
• Workplace Coaching
• WHS 1
• Finance
• Manage Risk
• HR Diversity and Inclusion
• Business Relationships
• Quality Customer Service
• WHS 2
• Staff Management
• Work Operations

Work placement is a mandatory component of this course, providing a framework that enables students to gain relevant working experience while developing specialised knowledge and practical skills in organisational learning and capability development. It takes place in the final term of study and requires 120–135 hours of work placement, attendance at lecture classes and the completion of assessment work. Specific subject requirements are outlined in the individual course documents. It is the student’s responsibility to find and secure a Host Organisation for their Work Placement prior to the start of their final term. APC will support students with resources to secure a Host Organisation prior to the Work Placement.