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Apa yang akan saya pelajari?

Learn the fundamentals of providing excellent customer experiences across a range of industries.

Prepare for success in workplaces driven by customer relationships, such as restaurants, hotels, motels, clubs, pubs, cafes, coffee shops, retail stores, and more. The relationship and teamwork skills you’ll develop will provide a foundation for customer service success across a wide variety of industries and roles.

Take the co-op program to get hands-on customer service experience in a client-facing role related to your studies.

Why Choose the Diploma in Customer Service.

Develop a solid foundation in customer service skills and prepare for entry into the hospitality, tourism and travel industries.

Develop teamwork, communication and collaboration skills to ensure collective success in delivering excellent customer experiences.

Learn about food safety and safe service of alcohol and get prepared to take exams to earn recognized certifications in these areas, often required in food and beverage service roles in Toronto and Vancouver.

Take the co-op program to put your skills into practice and get Canadian references in a work placement in customer service.

Why Choose Co-op?

Co-op or “Co-operative Education” combines academic study with a work placement related to your study area. This popular Canadian learning approach provides students with hands-on experience in their study field, quality references, and networks that will give them a competitive edge for finding future work and growing their career.

Take the Diploma in Customer Service Co-op and build work experience in entry-level positions in areas like:

  • Food and Beverage Attendant
  • Front Desk Receptionist
  • Function Attendant
  • Restaurant Host/Hostess
  • Sales Clerk/Customer Service Attendant
  • Function Host
  • Server/Banquet Server

Saya termasuk departemen apa?

Greystone College

Pilihan kuliah

Purna Waktu (48 minggu)

Biaya kuliah
CAD$10.500,00 (Rp 116.666.667) per tahun
Tuition: CAN $10,500; Material fee: CAN $600; Registration Fee: CAN $200
Tanggal mulai

11 Oktober 2022, 7 November 2022, 5 Desember 2022, 3 Januari 2023, 30 Januari 2023, 27 Februari 2023, 27 Maret 2023, 24 April 2023, 23 Mei 2023

Tempat

Toronto Campus

443 University Avenue,

TORONTO,

Ontario (ON),

M5G 2H6, Canada

Persyaratan masuk

Untuk mahasiswa dari Amerika Serikat

Students must have a secondary school diploma or equivalent (accepted secondary school diplomas must be from Canada or the USA); Students must be at least 18 years of age, and pass the Wonderlic Scholastic Level Exam (SLE) with a grade of 14 or higher. TOEFL IBT 35, IELTS 5.0.

Untuk mahasiswa internasional

Students must have a secondary school diploma or equivalent (accepted secondary school diplomas must be from Canada or the USA);
Students must be at least 18 years of age, and pass the Wonderlic Scholastic Level Exam (SLE) with a grade of 14 or higher.

Language Entry Requirements

ILSC LEVEL: B4

IELTS: 4.0

TOEFL IBT: 31

Duolingo: 50

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