Ontario College Graduate Certificate in Interactive Media Management

Centennial College of Applied Arts and Technology

Imagine this you're excited to try out a new mobile app that promises to simplify your daily tasks. You eagerly download it, but as soon as you open it, you're greeted by a cluttered home screen with no clear indication of what to do next. There are buttons everywhere, but there is no intuitive flow or guidance. You try tapping on a few icons, hoping to find your way around, but each action seems to lead to a dead end or a confusing error message. The navigation is inconsistent, with some menus buried deep within obscure submenus while others are inexplicably placed front and center. Frustrated, you attempt to search for help or instructions, but the help section is convoluted and poorly organized, leaving you more confused than before. There's no clear path to contact support or provide feedback, leaving you feeling stranded and abandoned.

School of Communications, Media, Arts and Design